Salary: Competitive
Working Hours: Monday – Friday
Location: Banbury
Who We Are:
The leading wholesale meat supplier to the butchery and food service industry in the UK, DB Foods Limited supplies a comprehensive range of quality wholesale meat, poultry, game and deli products. We have a proven track record in supplying a diverse customer base including Restaurant Groups, Airlines, Cruise Ships, High Street & Catering Butchers, UK Multiples and Online Businesses.
Join a growing IT team within a rapidly expanding FMCG business. We are looking for an experienced Software Support Technician as the business is going through a period of rapid growth where the IT systems are seen as key to allowing the business to meet its operational requirements and business growth goals.
What We Offer:
- Life Assurance Policy
- Employee Assistance Programme which includes offers and discounts for shops and restaurants
- Discounted meat hampers
- Growing company with career progression opportunities within the DB Foods Group
For further information on our company and the benefits we offer, please click the link below:
https://www.dbfoods.co.uk/about-us/careers/
Key Responsibilities:
- Check and monitor the computer systems and networks
- Provide support internally to the company’s employees
- Set up new starters within the business
- Test out and evaluate any new technology that maybe useful
- Fix any hardware and software issues
- Make system updates ensuring all software is updated
- Perform regular maintenance checks
- Work on a number of different cases/issues simultaneously and prioritising
- Properly escalate unresolved issues to appropriate personnel
- Provide prompt and accurate feedback to peers and management
- Document technical knowledge in the form of notes and manuals
- Test and feedback new development changes to internal systems
Skills and Experience:
- Working Knowledge of IT Hardware and Software, mobile devices
- Ability to learn and master specific software
- Ability to diagnose and address application issues
- Excellent communication skills
- Organised, with good attention to detail and a high level of accuracy
- Full UK Driving Licence
- Knowledge of SQL Server would be useful
Qualifications:
Knowledge of or certification in the following:
- Business information technology
- Business systems engineering
- Computer networking and hardware
Privacy Policy:
By applying for this job opportunity, you are confirming you have read and understand our Job Applicant Privacy Policy which can be found here:
https://www.dbfoods.co.uk/wp-content/uploads/2021/06/DB-Foods-Job-Applicants-Privacy-Policy.pdf